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FAQ

Frequently asked questions

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Are there any contracts?
Contracts are required only for fiber commercial customers. Wireless business and fiber/wireless residential customers are not subject to contracts or termination fees.
What Are Support Hours?
Our support hours are from 8 AM to 8 PM, Monday through Friday. We’re also available 24/7 via email and chat for any urgent inquiries or assistance.
How fast is your internet service?
We offer internet speeds ranging from 100Mbps to 1Gbps, depending on the plan you choose. Our plans are designed to provide fast, reliable internet to meet your needs, whether you're working from home or managing a business.
What Areas Do You Serve?
Currently, our residential fiber services are available in Riverdale and Jonesboro, GA (Clayton County). Our business fiber services extend throughout Clayton County, including Morrow and Forest Park. We will begin offering fiber services in the Fort Eisenhower area (Augusta, GA) in Q2 of 2025. Additionally, our business wireless internet services are available nationwide.
Are there any data caps or overage fees?
No, all our internet plans are unlimited. There are no data caps or overage fees, so you can enjoy seamless browsing, streaming, and business operations without worry.
Is there A difference between Fiber and Wireless?
Fiber internet uses high-speed fiber-optic cables for fast, reliable connections, perfect for steady performance and heavy use. Wireless internet, on the other hand, connects via radio signals, offering flexibility and mobility, but speeds may vary depending on your location and network traffic.
Do i need to purchase a router?
Only business wireless customers are required to purchase a router. For residential and business fiber customers, the router is included with your monthly plan and provided by us to ensure optimal connectivity and maximum speed.
How do I get started?
You can get started by clicking the "Check Availability" button or finding the plan that works for you and selecting "Get Started."